call center
MONDAY TO SUNDAY
8.00 AM - 8.00 PM
Phone
+420 222 500 222
Fax
+420 222 500 333
Email
info@yourpraguehotels.com
8.00 AM - 8.00 PM
Phone
+420 222 500 222
Fax
+420 222 500 333
info@yourpraguehotels.com
Book Online
Yes, of course. Our prices include breakfast.
Your hotel room is held until 9am the following morning. If you plan to arrive later than 9am, please contact us at Your Prague Hotel Customer Club at +420-222.500.222 or send us an email to info@yourpraguehotels.com
Children receive discounted rates. However, all discounts are already calculated when you make the search. There will be no further discounts on the final display rate.
If you have not cancelled within 24 hours of your booked arrival time, we will charge one night to your credit card.
Yes you can. Please contact the Your Prague Hotel Customer Club at +42... or reserve on-line. Please make sure to put your Customer Club card number in “COMMENTS” in the booking form.
Your Prague Hotels have sales desks at the reception of all our hotels. If you wish to browse through the wide range of excursions we offer, we recommend to contact our Call Centre at +420.222.500.222 or send an email to info@yourpraguehotels.com. You can also choose this services directly in the booking form.
Our guests can use the parking places in our 4* star hotels – Hotel Caesar Palace and Hotel Roma.
Your Prague Hotels have sales desks at the reception of all our hotels. If you wish to browse through the wide range of cars we offer, we recommend to contact our Call Centre at +42... or send a request to info@your-prague-hotels.com
Please contact our Call Centre at +420.222.500.222 We can prepare the gift certificate, charge it to your credit card and send it to you by mail.
Individual cancellations have to reach our Call Centre at least 24 hours prior to your arrival date. Otherwise, we reserve the right to charge one night to your credit card.
At Your Prague Hotels all major credit cards are accepted, you can use Visa, MasterCard, Diners, Eurocard, American Express…
When our website states that an internet offer is valid, for example in June, the rate offered on-line is only available when staying at the hotel in June.
To buy our first class pick up from the airport, send your order to info@yourpraguehotels.com with flight details or choose this option in the booking form. Our driver will wait for You at the Airport meeting point
Reservations made on-line can not be cancelled by e-mail or telephone. Please go to our website, choose a hotel and click on “CANCEL RESERVATION” or “MODIFY RESERVATION”. Once you have cancelled or modified your reservation, you will receive a confirmation of the cancellation or modification by e-mail.
You can use the “CONTACTS” link to send both enquiries and comments.
When making a reservation on-line, you are asked to put down your e-mail address. Once you have made your reservation, you will receive a confirmation by e-mail.
Click on “SPECIAL OFFERS” to enter our booking system. We will confirm your booking immediately by e-mail. Just put date of arrival, number of nights and number of persons.
We offer a wide range of moderately priced packages for honeymooners. All packages include sparkling wine, flowers, chocolate covered strawberries and breakfast served to the room. Please contact our Call Centre at +420.222... for further information.
Small animals are allowed in our hotels.
We do need your credit card number when you reserve on-line, by e-mail or telephone. The credit card number is only held as a guarantee. You may pay at the hotel in cash or by any major credit card (Visa, Eurocard, MasterCard, American Express, Diners).
Yes, you can book up to three rooms in the same booking.
Yes, Your Prague Hotels is a registered company with the Chamber of Commerce in Prague.
Our rates change everyday, respecting the changes in the currency market. We have also many rooms available at many different rates. First we sell our less expensive rooms first, so just as flights are cheaper the earlier you book, so are the hotel rooms. "Lastminute" travel does not guarantee the best prices, we recommend you book ahead.
Absolutely. Our rates are shown per room per night, with the final total being displayed all the way from our website search to your final payment. We do not add any extra costs at any point so you can be 100% confident that the price you see is the price you pay. We have already included taxes, credit card charges etc.
Your Prague Hotels uses SSL technology, passing directly via the bank to ensure the safety of your personal data and credit card details. No one can access these details, not even the staff of Your Prague Hotels.
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Free Wifi |